This page serves as the details specifically for The Dimensions Emporium. Please read this page fully before making any purchases, as it will include information on the process of ordering and policies.

When you place an order, most of the items are custom made (after the order is placed). There are no refunds on any product or order. Make sure what you order is what you want and be certain you have enough funds to make an educated decision. Payment plans are available via our payment processing partner, Paypal and the PayPal credit option.

Presently, we only ship to the United States of America on Planet Earth located in the Prime Reality. As our shop expands, we intend on extending our deliveries worldwide, to other planets, galaxies, realities, and dimensions.

Since most items are made to order, please read the product description to be informed of how long the shipping and arrival process will take. If the item is a custom made item, please follow the exact detailed instructions to ensure that you will receive the item with your correct specifications. There are no Refunds or Exchanges unless otherwise noted on the specific product pages. Since PayPal charges 2.9% plus $0.30 USD on any order refunded*. If an order is to be refunded (as allowed on the individual product page), the PayPal charge will not be included in the refunded amount. Be 100% sure of your purchase before ordering. Contact us with any questions prior to committing to any payment. *These details and charges may be changed without prior notice, review PayPal’s refund policy at any time to confirm the most recent refund fee charges. We will try our best to stay on top of any changes made by PayPal, but in the event that we have missed something, we ask that you also do your thorough research.

If you require additional details about any product, send us an email directly at

TDE@dimension144.com

and we will get back to you as soon as we can with a correct response.

Dimension144 tests every product before we ship it to you. We document (via photograph and video) every Quality Control test and tag the purchaser on the files. The link(s) are sent via email to the purchaser. Be sure to fill in all contact information when ordering so we can keep an open line of communication with you throughout the production and shipping of your ordered product(s).

If you have any suggestions, tips, or questions, please use the email address listed above, we will answer every message to the best of our ability and understanding. If there is an issue, we encourage and expect you to work alongside us to figure out the logistics of the core problem.

All orders carry free tracking, shipping, and are insured. If the package is lost during transfer to you, the package carrier will credit you the insured amount. We always insure our packages for more than the cost/sale price. Your time is valued and we add that into the insurance of every package shipped. If you need to file a claim, you will do it through the postal carrier. We ask that you let us know as well. If there is an ongoing issue with any postal carriers we select, we will gladly use another service that works better for our customers. Tracking numbers are sent via email to the purchaser.

This site is hosted on a secure server. You can verify the security via SSL Shopper (a 3rd party SSL certificate detector). To ensure your connection is safe, make sure it leads with “https://” in the url bar listing our website address.

Any personal information entered at the time of ordering is deleted on the server after the order is placed and our ordering software receives the information. This greatly helps prevent any information from being screened by unwanted eyes. Since we use Paypal for our payment processing, please check with them for the additional security measures taken to protect your data.

Any orders over $1000.00 USD will not be processed for 21 days via PayPal’s merchant policy. If you require faster service, please submit a request after the order has been processed and have received a confirmation email. Reply to the email with your request and from there, Dimension144 can request an expedited release of funds over $1000.00 USD from PayPal. If permitted by PayPal to expedite the PayPal hold to a shorter period of time, the buyer will be advised and the production time tables will be moved up to reflect new changes.

You can also ask any questions by using this contact form:

[please note that your IP address will be logged when sending a message to prevent spam messages and for security purposes]

By navigating this website in any capacity, you are agreeing to the conditions, terms, and policies listed here and on the page(s) listed at https://dimension144.com/chapter3/2018/12/08/policies-and-site-details/. You also agree to hold Dimension144, the Dimensionalist’s, or partners with your utmost respect and integrity, and you agree to hold them harmless of any issues that may arise from being part of this specific flow of events and deliveries. You may experience many various functions that bring forth hidden emotions or unlocked features from within yourself. By utilizing this content, matter, energy, force, source, you agree that it is of your own volition, curiosity, or approach. We hope that you have a fantastic experience here and as always, if you need any additional assistance, please do not hesitate to communicate with us, we ask, however, that you do thorough research prior to any inquiry, to allow us to get to every message in a timely manner. Please be concise with your request or inquiry. Thank you.

This page will be updated periodically based on the needs of the store, our customers, and any details that will help keep things as clearly defined as possible. We want to make sure you are taken care of and that you understand our procedures. Thank you for reading this page and considering ordering from us. Your orders help us grow and provide even more superb customer service and products.